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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
HP Laser Jet Pro MFP M125nw
macOS 10.15 Catalina

Hey HP fans ~  Here's one I've never seen before.  HP ink jet printer stopped printing everything no matter the platform. 

It says: Can't open "private/var/spool/cups/tmp/004b45f9d15dd"

I'm not real computer savvy, I've had no updates lately.

 

Anybody got any ideas?  There's nothing in my settings that is showing me anything to try and fix this.

 

Thank you!

 

1 REPLY 1
HP Recommended

An Apple software update caused the printer to "disappear." The solution, reinstalling the printer's HP certificate. can be found on this forum.

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