01-03-2018 03:30 PM
After recent windows update, HPLaserjet P1006 will not work. System recognizes the printer, but everything ends up in que with no printing. any advice
01-04-2018 05:21 PM - edited 01-04-2018 05:22 PM
Hi! @CG101, Welcome to HP forums.
I understand you have issues printing from your printer after the windows update.
Don't worry I'd like to help you out.
Did you make any changes to your printer?
As you mentioned you have issues printing from your printer after the windows update.
Uninstall the printer software from the root level and install the basic print drivers and check if it helps.
Try the steps recommended below.
In Windows, search for and open Programs and Features.
Select your HP printer.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Update the HP Universal Print Driver for Windows PCL6 using this link.
Also, try the steps recommended below.
Turn off the printer using the power button and then unplug the printer power cord from the power outlet.
2.Save your work. After using these steps, your current print jobs are lost and will need to be printed again.
3.Open Windows Services using one of the following methods:
•Search Windows for services, and click Services in the list of results.
•On your keyboard, press Windows key ( ) + R, type services.msc in the window that opens, and then click OK.
4.Scroll through the list of services and find the name Print Spooler.
5. Right-click Print Spooler and select Stop.
After the service has been stopped, close the service window and use Windows Explorer to browse to C:\Windows\System32\Spool\PRINTERS.
7. Delete all files inside the PRINTERS folder.
8.Shut down your computer from Windows.
9. Make sure you printer has been unplugged for at least 60 seconds, and then plug the power cord into a power outlet.
10. Turn on the printer using the power button on the printer.
11. Turn on the computer and wait for Windows to open.
12. Try printing again and note what happens.
If the issue still persists try and run print and scan doctor on your PC.
Refer this article to know more information about using print and scan doctor on your PC.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this works!
Have a great day ahead!
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