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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
envy23
Microsoft Windows 10 (64-bit)
1 REPLY 1
HP Recommended

If you are connecting via network, check the driver port settings. Windows 10 always wants to use a WSD port. However these are notorious for not refreshing and showing the printer back online. You are better to use a Standard TCP/IP port for network attached printers. If you are not connecting via network then your best first step is to download the HP scan and print doctor.

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