cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 0 0 0
Message 1 of 2
63
Flag Post

Printer

HP Recommended
color laser jet pro MFP M477fnw
Microsoft Windows 10 (64-bit)

Have a Color Laser jet pro MFP M477fnw it leaves a  small mark about every two inch's on the left side of each printed  document.

1 REPLY 1
Highlighted
Level 11
Level 11
3,975 3,964 466 588
Message 2 of 2
Flag Post
HP Recommended

Measure the exact distance between 2 repeating marks. If the distance is 57mm ( 2,24in ) then you probably have a damaged fuser roller ( part of fuser assembly). That is the most common defect in those models.

 

Fuser roller is a cheap part but complicated to replace, you can also replace complete fuser assembly that is way more expensive but an easy to replace.

 

 



Život je nekad siv, nekad žut ...


View my profile on LinkedIn

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation