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zee-man
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HP Recommended

Printing can not be restarted after m130nw goes to sleep offline

Mac OS X 10.11 El Capitan
Ever since I bought it, my m130nw loses the abiility to connect and must be restarted, apparently after going to sleep.
 
Display shows sleep mode.  Pressing 'OK' appears to clear sleep mode, and the display shows expected IP address, but m130nw does not respond to pings and admin web page can not be loaded from displayed IP.

 

Most critically, the printer does not respond to ARP requests.

 

Printer is always assigned the same IP by the Wi-fi router via DHCP.

 

DHCP least time is 1 hour.  Printer shutdown timeout is 4 hours.  Clients are Macs.
 
It has come to the point where the printer is unusable.  EVERY SINGLE TIME I go to print something after the printer has gone offline I have to wrestle with it - restarting it and/or the Mac - for 30 minutes.  I resorted to connecting a USB cable, but I am still presented with Mac "looking for printer" and "printer is not connected" messages.  I want to scream "IT'S USB, STUPID!"
 
This printer held the promise of economical black-and-white printing and initially I was satisfied with its performance.  The continuous fight to get it to print however has left me soured on HP products.  I've already switched to scanning using a Brother scanner.  Odds are the printer that replaces the m130nw will not be a HP.
 
 
 
 
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HP Recommended

Printing can not be restarted after m130nw goes to sleep offline

Hi @zee-man

Welcome to the HP Support Community. Apologies for the inconvenience. I'd be happy to assist you. Let us try these steps:

  • How far is the printer located from the WiFi router?
  • Make sure the printer and the MAC are connected to the same wireless network. Either 2.4GHz or 5GHz network.

Check sleep mode settings

On the printer screen, go to Setup > System setup > Energy settings > Sleep > Set it to 1 hour

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Now, go to Setup > Network setup > Restore defaults

Go back to Wireless menu > Wireless setup wizard

 

Monitor the printer and check if the issue persists.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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