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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printers
- LaserJet Printing
- Printing from iPad does not work anymore.
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12-31-2019 05:33 AM
iPad iOS 13.3 has 2 HP LaserJet printers in netwerk. After eliminating a paper-jam, printing became impossible from iPad. Wireless printingf from Mac Book Pro still works. All checks and lights show printers stay connectied to netwerk. what can I do?
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Accepted Solutions
12-31-2019 08:40 AM
If you have not done so, consider
- Remove the HP Smart App from the iOS device
- Shut off the device for a couple of seconds
- Start the iPad
- Go to the store > Download and reinstall the HP Smart App
- Add the printer
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
12-31-2019 08:40 AM
If you have not done so, consider
- Remove the HP Smart App from the iOS device
- Shut off the device for a couple of seconds
- Start the iPad
- Go to the store > Download and reinstall the HP Smart App
- Add the printer
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
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