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Unable to find printer to print after changing ISP. WiFi light says connected. Please help

1 REPLY 1
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@tlad, Welcome to the HP Support Community!

 

You will have to connect the printer to the new wireless network. The wireless settings stored on the printer is of the old network.

What model printer are you using?

 

For more info on connecting the printer to a new wireless network, refer to - No Connection after Router or Wi-Fi Settings Change

 

To know how to print fro ma Chromebook, refer to - Printing from a Chromebook

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.