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cp3505x
Microsoft Windows 10 (64-bit)

When printing pages comes out with long and wide marks across printed page

1 REPLY 1
HP Recommended

Hello, it is either one of your 4 Toner/Drum cartridges, or your Fuser Assembly. If the marks are more streaks and solid lines than it should be the Toner/Drum unit, and if the toner rubs off where the mark is, than it is the Fuser Assembly. You should be able to physically look at the drum roller for each color and see if the mark is present, and same for the fuser.

 

Hope this helps, thanks.

 

Hope this helps, thanks.
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