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Printout comes out way too big for page

HP LaserJet 1020
Microsoft Windows 10 (64-bit)

I scanned a text document, then opened it on my computer as I usually do, which is with Windows Live Photo Gallery. (I know it's old but I prefer it over newer stuff I've tried.) I hit the Print button, but when I try printing it, it comes out way too big for the letter-sized page. I get maybe 1/4 of the document on it, enlarged ridiculously, and I can't figure out how to make it go back to normal. I never used to have this problem, so something must have gotten mis-set accidentally.

HP Support Agent
HP Support Agent
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Printout comes out way too big for page

@thanksgiving200, Welcome to the HP Support Community!


Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?


This seems like an application-specific issue. What happens if you try using a different application to open the scanned document and print it?


Keep me posted for further assistance.

I am an HP Employee

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