Installed the software for this printer and have a direct fax line connected to the printer. I ran all the tests for the fax and they came back successful stating I should be able to send a fax. When I click in the HP Printer Assistant, and choose the option to send fax, it does nothing. I then check the drivers under the control panel and I see that the fax driver is missing. I believe this is the problem but I haven't come across a solution yet. Any help would be appreciated.
Yes I installed the full package. After a few reboots and a few attempts at uninstalling and reinstalling the Fax appeared in Windows, although, the HP Printer Assistant software did not load back onto the computer, even though I chose to install all options. Must be some bug with the software install package and one of the latest Windows 10 updates. I was able to fax using different software, although would have preferred to Fax through the HP Printer Assistant.
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