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rrodri47 Top Student
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Re: Firmware corrupt ready 2 download - cp1525nw

I need the solution of the same question. How can I have?

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Re: Firmware corrupt ready 2 download - cp1525nw

@rrodri47

 

Welcome to HP support community.

 

How is the printer connected to the computer, USB or WiFi?

Which operating system is installed on the computer to which this printer is connected?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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rrodri47 Top Student
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Re: Firmware corrupt ready 2 download - cp1525nw

Connecte by ethernet

Thanks

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rrodri47 Top Student
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Re: Firmware corrupt ready 2 download - cp1525nw

But I can connect by USB if is necessary

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rrodri47 Top Student
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Re: Firmware corrupt ready 2 download - cp1525nw

After a 2n way of firmware update show this message: Hewlett-Packard >> permanently

Thanks

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HP Support Agent
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Re: Firmware corrupt ready 2 download - cp1525nw

@rrodri47

 

Remove all the toners from the printer.

Perform a power reset:

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
  6. Turn on the printer.

Connect the printer using USB cable and update the firmware

Refer the steps mentioned in this HP document to update the firmware:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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