• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended

how do i load 5x7 photopaper in envoy 5660

1 REPLY 1
HP Recommended

Hello, @terimas – Hope you are well!

 

Thank you for joining the HP Forums! I read your post about the photo printing issue on your Envy printer. I am happy to look into this issue for you 🙂

 

Going through your post, I see that you are trying to load the 5*7 photo paper on your Envy 5660 printer. You need to load the 5*7 in the main tray. Once you load the paper make sure to close the paper guides to hold the photo paper firmly on the tray.

 

Here are the detailed steps to print photos on your printer:

 

While feeding the photo paper to the photo, you need to keep “Glossy” or print side facing down. Also, it is important to change the print settings before you print a photo. Check the settings mentioned below:

 

  1. Go to control panel - Devices and printers
  2. Right-click on your Envy and choose the "Printing preferences" option.
  3. Now, go to paper quality / layout tab and make sure the paper type is selected as "Photo paper".
  4. Also, select the correct paper size and save the settings.

 

Now, follow the steps mentioned to print the photo:

  • Open the picture using “Windows Photo Viewer” (You can right-click on the image and go to “Open with” to select the windows photo viewer app)
  • Change the paper size appropriately.
  • Also, change the paper type to “photo paper” before printing.

 

You can check detailed instructions here: http://hp.care/2enTQLv

 

Please let me know whether that works for you or you need further assistance. Thank you!

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.