Photo print - wet and blurry

[bigdunnie]

Photos print very wet and blurry.   hp officejet 5740.  Worked fine until today.  Used same setup as before.

[Kumar0307]

@bigdunnie, Welcome to the HP Support Community!

Which device are you printing from?

What type of photo papers are you using?

Does the issue persists when printing photos on a regular US letter size sheets?

For now, let us try these steps to resolve this issue:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Update the printer firmware

Click here to know different methods of updating printer firmware.

Clean the ink cartridges

1. On the printer control panel, swipe the display to the left, and then touch Setup.

   The Setup menu displays.

2. Swipe the display up, and then touch Printer Maintenance.

3. Touch Clean Cartridges. If the print quality is unacceptable, touch Proceed when prompted to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

Align the printer

1. On the printer control panel, swipe the display to the left, and then touch Setup.

   The Setup menu displays.

2. Swipe the display down, and then touch Printer Maintenance.

3. Touch Align Printer.

4. After the printer prints the alignment page, touch OK, and then recycle or discard the alignment page.

Try printing photos on a HP photo paper and check.

Let me know how this goes.

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