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DT32003
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Message 1 of 2
309

Re: Printer is printing only all-black pages

HP Recommended

I followed all the steps as directed by the HP associate and still my printer is still making black page copies, it prints just fine from the computer but when I make copies on the all in one itself its just black

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KrazyToad
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Message 2 of 2
HP Recommended

@DT32003

 

To assist you better please provide me with the complete printer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

 

KrazyToad
I Am An HP Employee

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