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Recent error message: The HP LJ M278M281 was not found

Color Laser JetPro MFP M281fdw
Microsoft Windows 7 (32-bit)

Scanning initiated from Windows 7 32-bit PC connected wirelessly to the printer.scanner was working fine. Now get this message: The HP LJ M278M281 was not found.

 

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Recent error message: The HP LJ M278M281 was not found

@GburyCPA

 

Welcome to HP Support community.

 

Check Windows Image Acquisition settings

  1. In Windows, search for and open View local services.

  2. In the Services window, scroll down the list and find Windows Image Acquisition (WIA).

  3. Look at the Status and Startup Type values.

    • If the status is Started or Running and the Startup Type is Automatic, WIA is running correctly. Skip to the next step.

      Making sure WIA Status is Running and Startup Type is Automatic

    • If the status is Disabled or no status displays, right-click Windows Image Acquisition (WIA), click Properties, click the General tab, select Automatic from the Startup type dropdown menu, and then click Start.

      If the Start button is grayed out, go back to the Services menu, make sure Remote Procedure Call, Shell Hardware Detection, RPC Endpoint Mapper, and DCOM Server Process Launcher are running and set as Automatic, and then start WIA.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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