02-11-2020 10:35 AM
I am currently having an issue with an HP laserjet printer 477 fdn. In fact, we have recently changed the cartridge but unfortunately, it is still printing black mark. It's already 3.5 years since we purchased this printer.
Based on a recent intervention from the supplier, we have been advised to change the fuser kit as they are suspecting the fault is overthere. Cost of repairs is nearly $270.
Can you please advise if it is a good option to go ahead with the repairs or it will be better to procure a new one?
Thanks a million.
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02-11-2020 12:25 PM
If you have a lot of extra supplies on hand then repair would make sense. Otherwise, time to look at a new machine.