Reset Password on Embedded Web Server - HP Color Laser MFP 178nw

[tomapi]

Hello,

I wanted to update my firmware and have updated my login with a password of 32 characters. It doesn't seem to work and I cannot login anymore to my printer.

How could I reset this password? what is the maximum size for the password?

Regards,

T.

[asmita6658 · Accepted solution]

Hi @tomapi

Welcome to the HP Support Community. 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[James184]

I have the same issue, although I have never set a password and the default user of admin doesn't work.

Please could you get in contact with the solution please. 

[TEJ1602]

@James184, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[SBBCFFG]

I have the same problem. Please let me know how to reset the password for this modell. I can not login as an admin.

thanks

[ugrgnc28]

I have the same issue, although I have never set a password and the default user of admin doesn't work.

Please could you get in contact with the solution please. 

[Kumar0307]

Hi @SBBCFFG, @ugrgnc28

Welcome to the HP Support Community. I'd be happy to assist you.

I have sent you a private message with the reset instructions. Kindly check the same.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[gomma27]

Hello @TEJ1602,

I have the same problem. Can you send me the instructions in private message as well?

Thanks,

M.

[SebP1]

Hi,

Same for me. Can you send me the procedure in Private Message ?

[B0B0]

Same problem, please could you help me?