Reset Password on Embedded Web Server - HP Color Laser MFP 178nw

[Kumar0307]

@SebP1, @B0B0

Sure, I have already sent a message with the reset instructions. Kindly check the same.

Keep us posted for any other assistance.

[B0B0]

(Tech mode Data Setup → Clear All Mem) I tried now but the proposed solution doesn't work. I tried with admin (lower case) and no password.

[Kumar0307]

@B0B0

That's unfortunate. If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

Keep me posted for any other assistance.

[AA-1]

Hi Kumar,
Can you aid me as well with a private message to reset the admin password.?

I can't login and have not set any password myself

Many thanks!

[NoGohad]

Hi,

I have the same issue.

Could you, please help me.

Thanks

[AA-1]

H, Could you send me instructions as well,  have the same problem with my Color Laser MFP 178nw

Many thanks

[Znap]

Hello Kumar0307

Looking for some help, please.

I just bought an HP Color Laser MFP 178nw and trying to login to the device web interface with admin account. 

Authentication fails with message "Login Failed. Please make sure your ID and Password are correct."

I have tried blank/blank, admin/blank, admin/admin and Admin/Admin without success.

What are the default admin account credentials for this device?

Please provide procedure to reset the password?

Thanks for your support!

Znap

[sandytechy20]

@Znap

Welcome to the HP support community.

Restore the wireless network settings

Press the (Menu) button > Network > Wi-Fi > Wi-Fi Default > Restore... on the control panel. The machine starts restoring default wireless network settings.

Connect the printer using wireless setup wizard again

1 Select the (Menu) > Network > Wi-Fi > Wi-Fi Settings button on the control panel. Or, Press the (Wireless), access to the Wi-Fi menu.

2 Press the OK to select the setup method you want. • Wizard > Search List (recommended): In this mode, the setup is automatic. The machine will display a list of available networks from which to choose. After a network is chosen then printer will prompt for the corresponding security key. • Custom: In this mode, users can give or edit manually their own SSID, or choose the security option in detail.

3 Follow the instructions to set up the wireless network.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[userChris88]

I am puzzled about why HP does not post the simple solution to the issue, but anyway, here we go:

- Turn on the printer

- On the touch panel choose the "Menu" button

- Select "System Setup" - then "OK"

- Select "Report" - then "OK"

- Select "Network Configuration Report" - then "OK"

- Select  "Yes" to print - then "OK"

On the printed page, you'll find a line called "EWS Information". EWS stands for "Embedded Webservice". There is your pin code that is the password for the user "admin".

[arykaert]

please, send me the instruction for reseting the printer

i have a HP Color Laser MFP 178nw and the login dialog box just accept anything i type but does not go futher.

many thanks,