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HP Recommended
HP Laserjet P1102w
Mac OS X 10.6 Snow Leopard and older

I recently upgraded my router to Google Nest.  I have tried every on line solution offered by HP, but my printer (SN: VNB3J46610) will not connect.  Open to any additional solution you may suggest.

2 REPLIES 2
HP Recommended

Hi,

first, restore the wireless settings for the printer as follows:

1. Turn the product off.

2. Press and hold the wireless button and the cancel button, and then turn the product on.

3. Hold the buttons until all the lights blink in unison, and then release the buttons.

 

Once done, follow 'Setting up the printer on a wireless network (Mac)' to temporary connect the printer with a USB and configure the wireless connection using the HTML Configu Utility:

https://support.hp.com/us-en/document/c02847467

 

Shlomi



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HP Recommended

It worked for me when I upgraded to Nest wifi from regular router and failed to connect.

The only note to add is that I had to remove the printer from Windows 10 and install printer again from scratch.

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