cancel
Showing results for 
Search instead for 
Did you mean: 
KHOP1
New member
1 0 0 0
Message 1 of 2
65
Flag Post
HP Recommended

Roller Issue

HP Laser Jet 400 Color MFP

I just changed the fuser kit on my printer and now everytime I print, the paper jams in the back where I changed the fuser kit. It is a duplex printer, however I tried to print single sided and it still jamed.  Any suggestions?

1 REPLY 1
Level 11
Level 11
3,563 3,549 353 740
Message 2 of 2
38
Flag Post
HP Recommended

Roller Issue

Most likely during the reassembly process you did not align a guide or possibly you missed a connection. Do you get an error code when the jam happens. Where exactly does the paper jam, exact location can be an important clue.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation