cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 3
108
Flag Post

STOCK PAPER PRINTING

HP Recommended
HP OFFICEJET

Hello, I have 3 diferent hp printers. 1 laser jet, 1 officejet, and one businessjet, but none of them can handle printing a thicket stock paper that i purchased from staples (24lb or 110lb) what is the solution? do i need a different printer for these or select a different printer setting when using that paper?

Tags (1)
2 REPLIES 2
Highlighted
Level 11
Level 11
5,168 5,136 544 1,211
Message 2 of 3
Flag Post
HP Recommended

Part of the problem with paper is that the weight does not tell the whole story. A 110 pound card stock will be significantly stiffer and tougher to feed than other paper types of similar weight. What types of issues are you having. With a laser you need to set the paper type to match the actual paper because selecting the paper type changes the temperature of the fuser, the speed of paper feed and the voltage applied, all of which will affect the print quality. You have asked too general a question and have not provided enough details about your printing issues.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

With the laser it gets jammed with the thicker stock paper, then with theboffice jet it kindnof smears. To change the setting, do i just look for paper type in the settings?

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation