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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-24-2020 09:03 AM

HP Recommended
Product: MacBookPro
Operating System: macOS 10.15 Catalina

I updated my Macbook pro on 05-16-05-2020 to Catalina 10.15.4

Since then only blank pages with unreadable characters were printed and the printer doesn't stop.

I followed the advice on the HP-site: download and install printer driver (version V3.91.00, release date 02-03-2020),

but non positive result. 

In november 2019 after Apple changes from Mojave to Catalina I had the same problem, 

the advice at that time: choose ‘print by Airprint’, was successful. But at this moment also this advise failed.

The printer is 4 years old and worked perfectly until november 2019. 

Thanks and Regards

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