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‎02-13-2020 02:12 AM

HP Recommended
Product: LASERJET PRO 200 m276n
Operating System: Microsoft Windows 10 (64-bit)

Hello,

My Laserjet pro 200  printer  presents the following problem: if I use the scanner after the printer has been in standby mode, I get a totally unreadable scan consisting mainly of  multicoloured vertical lines. To obtain a correct image, restarting the printer is necessary. Can someone tell me how to fix this problem.

Thank you in advance.

1 REPLY 1

‎02-13-2020 04:28 AM

HP Recommended

@Cybernini230 

Hello,

In order to palliate this incident, please update the printer's firmware from the HP link below.
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-200-color-mfp-m276/509764...

Refer to this document for the steps to update the printer's firmware.

In case of need, please do not hesitate to contact us.

Best regards,:Wink:



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