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Solved!

Scan to Email errors m277dw

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Microsoft Windows 10 (64-bit)

Hi

 

I have been using the scan to email function for years and I have noticed it has stopped working this last week! very drustrating, checked all my outbound SMTP settings and all are correct, even setup a new email address to try that and just the same error message, wrong username or password.  Any thoughts?

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Have you confirmed with the company responsible for the SMTP server that they have not changed some requirements to meet enhanced security requirements?

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Hi no I haven't, but since I use BT & Gmail and my other devices which I use to access the two email accounts are still working I ruled that option out.

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On contacting Google my security settings had changed! - Many thanks for the tip!

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But how did you change the setting to get the scan to email to work again with Gmail? I am having the same issue and looked at my settings, but I don't know what to change to get the scan to email function to work again. Please help!

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