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HP Recommended
LaserPro 200 MFP M276n
Microsoft Windows 10 (64-bit)

I can not install the scanning with my printer to my PC-disk using windows10 Pro

3 REPLIES 3
HP Recommended

@CarlBr

 

Welcome to HP support community.

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download install print full feature driver:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thanks for the support, but till now no results

- Removing the HP-printer is possible

- Looking at the drivers, I only see a Fax-driver. All other drivers are not related to HP

- When I install every back, I get the same problem

 

- In the past my SMB1 sharing support was used, and now with the window10 upgrade, they removed this

- I believe that my HP-printer is using this to do the file sharing to scan to disk

HP Recommended

@CarlBr

 

I understand your concerns.

 

You can try windows built-in native drivers

 

https://support.hp.com/in-en/document/c01796879

 

Please use the smart app and check if you are able to scan.

 

Have a nice day!!

 

 

 

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