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Alee123 Honor Student
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Message 1 of 2
49
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Scann quality is sh*t

laserjet mfp 280nw
Microsoft Windows 10 (64-bit)

ISSUE1: Scanned Documents when Saved as PDF are so **bleep** bad even at max 300 Resolution. While if i save as JPG, the same scans come crystal clear.

ISSUE2: Scan to Network Folder doesnt work nomatter what troubleshooting I do. I see my folder name on Printer LCD when i Click it it scanns but "fails"everytime.

On the other hand,. Scan to Computer Works fine but unfortunately the Printer send Scanned file to app "Windows Fax and Scans" and not HP software due to which I cant save File as PDF and am forced to save JGP becuase Windows Fax and Scans doesnt save as PDF. uuhhhhh

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Associate Professor
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Message 2 of 2
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HP Recommended

Scann quality is sh*t

Our normal suggestion in a case like this is to restore factory settings, update firmware, even if you currently have newest firmware, reapply it. 

Your issue 2 is likely related to an SMB issue that will be addressed by the firmware update.

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
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