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PTRSMd
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Scanning from computer after Catalina

HP Laserjet N1120n MFP

After updating to OS Catalina, the printer works. But I can't find the HP Director or Something like that to scan for example photo's. I can't scan from the iMac.

How to do that?

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HP Recommended

Scanning from computer after Catalina

Uninstall and reinstall with the latest software for your OS and printer model.  

 

 


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PTRSMd
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Scanning from computer after Catalina

I tried to find the installed software in "Application". I can not find it. The only HP app is HP Spy. 

Still the software works when I print a document or photo. Is there another name? 

Dumb question? 

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Scanning from computer after Catalina

Chances are the application you are looking for is no longer supported on the new OS version.  

 

You will  have to explore 3rd party scanning apps unless HP decided to release an updated version in the future.


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

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When you are done troubleshooting, please mark one of the responses as the Solution.
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PTRSMd
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Scanning from computer after Catalina

Thank you, but it does nog solve my Problem.  Pity

Other suggestions?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation