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Ahad3
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Message 1 of 2
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Setup issue for Colour Jet

Color LaserJet Pro M278-281

Hi,

I am having an issue of setting up my hp pro laserjet M278-M281. Whenever I click anything the password option arrives and so I do not remember my password as well. So kindly, could please help me in solving the issue as I want to print some papers urgently. 

Regards

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Setup issue for Colour Jet

@Ahad3, Welcome to HP Support Community!

 

The only option left is to perform a full reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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