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‎10-12-2017 09:16 AM

HP Recommended
Product: HP P2035n

I am having black smudges printing down the center of my pages.  Looks like something might be dirty but I am not sure how to clean it up.  Any suggestions?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2017 10:26 AM

HP Recommended

Hi @Kwhisler,

 

If these smudges are repetitive and of the same shape then I would recommend you to take a look at your fuser. Check its surface for any signs of damage. If so, then replace the fuser unit. If not, check your toner cartridge. Again look at its surface for any sings of damage and if so, then replace the toner cartridge.

 

I hope that helps,

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

Tags (1)
1 REPLY 1

‎10-12-2017 10:26 AM

HP Recommended

Hi @Kwhisler,

 

If these smudges are repetitive and of the same shape then I would recommend you to take a look at your fuser. Check its surface for any signs of damage. If so, then replace the fuser unit. If not, check your toner cartridge. Again look at its surface for any sings of damage and if so, then replace the toner cartridge.

 

I hope that helps,

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
Tags (1)
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