Super NVRAM reset on my HP LaserJet Pro M102W

[frostering]

Hi! I need to do a factory reset on my HP LaserJet Pro M102W

I setup an admin password that might be too long (?) and even I'm 10000% sure it is correct I cannot login into the system tab.

[asmita6658 · Accepted solution]

Hi @frostering

Welcome to the HP Support Community. 

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[frostering]

Thanks Asmitat, it did solve the issue.

BTW you might want to open a ticket to check there is no "long password" bug (autogenerated, 32 characters including numbers and special symbols).

[asmita6658]

Hi @frostering

That's great! Happy to hear that. Were you able to set the password? 

Let me know. 

Have a great day ahead!

[frostering]

Hi @Asmita6658

I did set up a simpler password (8 characters length, including letters and numbers only) and it just works fine.

So yeah, I think you might have a bug in the printer webserver.

Thanks for the help!

[asmita6658]

Hi @frostering

That's great! Happy to hear that. If you need further assistance feel free to reach out to us.

Have a great day ahead!

[esi-infotech]

Can you please send me the Super NVRAM reset procedure for the M102w as well?  Thank you.

[sandytechy20]

@esi-infotech

Welcome to HP support community.

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Thanks for waiting. Let's try these steps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers

[RedDelicious]

Hello! Can I get the NVRAM reset procedure please?

Thank you!

[asmita6658]

Hi @esi-infotech

I have sent you a private message with the instructions. 

Thanks!