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Honor Student
Posts: 4
Member Since: ‎05-23-2012
Message 1 of 2 (206 Views)

Suspect Serial Numbers

We have a large number of M9040 and CM6040 with all XXXXXXXX in the serial number field.


Is there a way of setting the true serial number back?

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Distinguished Professor
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (176 Views)

Re: Suspect Serial Numbers

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!

You can find the Commercial Laserjet board here:

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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