cancel
Showing results for 
Search instead for 
Did you mean: 
Kralli
New member
1 0 0 0
Message 1 of 2
58
Flag Post
HP Recommended

The black ink won’t print

HP Envy 5420

My printer was working fine yesterday and today the black ink won’t print. I cleaned the cartridges and only color works. I even put a new black cartridge in and nothing! Help 

Tags (1)
1 REPLY 1
HP Support Agent
HP Support Agent
12,398 12,377 817 811
Message 2 of 2
24
Flag Post
HP Recommended

The black ink won’t print

@Kralli

 

I have gone through your post and would like to help

 

Please refer to the Troubleshooting Steps in this Link: https://support.hp.com/in-en/document/c03765731 and if the issue persists please contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation