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GEE94
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The touch screen on my printer is malfunctioning and unable to select options on the display screen

I have a HP LaserJet Pro CM1415fnw and I am unable to select any icons or options on the display screen

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GEE94
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The touch screen on my printer is malfunctioning and unable to select options on the display screen

Please help me fix this issue or let me know if its fixable or not. Thanks!

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The touch screen on my printer is malfunctioning and unable to select options on the display screen

In most cases a malfunctioning control panel will be a defective panel and that would be the first thing to replace if I was working on your machine. Second would be either the formatter or DC controller, depending on which board your control panel plugs into.

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