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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 12:03 PM

HP Recommended
Product: HP LaserJet Pro 400 M401N
Operating System: Microsoft Windows 7 (64-bit)

So its happen with a few of my printers but for some reason when we go to print an envelope in tray 1 the envelope feeds through but no text appears on envelope. Prints just fine with tray 2 no issues it even prints the information from the enevlope on regular 8x11 paper it just doesnt like the enveople option. Any one else have this issue? Any remedies to get it fixed? Ive tried creating documents in word and wordpad same thing happens feeds but no text strange how it just started happening. Drivers are pcl5 ive tried 6 and even the universal drivers. Any feedback would be greatly appreciated.

 

Thank you

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