Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Tray stuck on A4

Microsoft Windows 10 (64-bit)

Printer all of the sudden switched to A4 for Tray3  in the paper handling menu of the device itself. This is causing all sorts unnecessary work to get things to print. There is no combo box control for me to switch back to Letter. What am I missing?


Tray2 also isnt changable, but at least it is on the right size....for now.



Level 11
Level 11
3,565 3,551 354 741
Message 2 of 2
Flag Post
HP Recommended

Tray stuck on A4

Trays on this product are controlled automatically by switches in the tray cavity and acutators on the tray it self. At the age of the 4200 it would not surprise me if the switches on the circuit board in the printer may be failing. However we have also had problems in the past when the Standard/custom lever on the tray was in the wrong position or the actutator arms are not moving when the tray size slides are adjusted.

4200 tray 3.jpgTray acutators and standard/custom lever4200 tray 2.jpgPrinter cavity, switch board behind these white arms

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation