cancel
Showing results for 
Search instead for 
Did you mean: 
Port23
New member
1 0 0 0
Message 1 of 1
60
Flag Post
HP Recommended

Turn Off Product Security

HP LaserJet CP5225dn
Microsoft Windows 10 (64-bit)

Hi, We have a LaserJet CP5225dn printer, someone activated security apparently by accident and no one knows the password. Tried to restore factory defaults per the manual, but it requires a password, same us everything else, Can't make any adjustments. Anyone know how to reset this and turn off security?

 

I also tried to reset the password via service manual but again it requires the password to access to the manual.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation