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‎11-20-2019 10:13 AM

HP Recommended

Everything has always worked well until this morning. Suddenly  getting a message "unable to add document to print job". What do I do

 

4 people had the same question
3 REPLIES 3

‎11-20-2019 08:03 PM

HP Recommended

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‎01-07-2020 11:58 AM

HP Recommended

I am having this problem too, but just with a 50 page pdf document.

 

It takes ages saying "Printing - Connecting to printer"

When eventually finding the printer it then loads up the pages really slowly and then it says

"unable to add document to print job"

I print all documents wirelessly.

 

Please help, thanks 🙂

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‎01-09-2020 03:39 PM

HP Recommended

@QueenieLady,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your printer?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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