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HP Recommended
Color Laserjet 477fdw
macOS 10.15 Catalina

Hi, I have been using this printer with my desktop Windows PC and an old MacBook Pro via wireless connection without a problem. Recently, I bought a MacBook Pro 16" 2019. I have updated the OS to 10.15.3 but I am still unable to connect to the printer wirelessly during the Easy Start installation. I have updated the firmware of the printer yesterday and the printer passed self-test but it still does not work. If I connect the printer physically to the laptop, I can print. Anybody knows how to fix the wireless connection  issue?

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