Unable to connect to Color Laserjet 477fdw wirelessly from Mac running Catalina 10.15.3
02-07-202006:48 AM - edited 02-07-202006:54 AM
Product: Color Laserjet 477fdw
Operating System: macOS 10.15 Catalina
Hi, I have been using this printer with my desktop Windows PC and an old MacBook Pro via wireless connection without a problem. Recently, I bought a MacBook Pro 16" 2019. I have updated the OS to 10.15.3 but I am still unable to connect to the printer wirelessly during the Easy Start installation. I have updated the firmware of the printer yesterday and the printer passed self-test but it still does not work. If I connect the printer physically to the laptop, I can print. Anybody knows how to fix the wireless connection issue?