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‎12-05-2019 03:24 AM

HP Recommended
Product: HP LASERJET M102W

I am unable to connect to the Wireless Direct.

192.168.223.1 wont load so cannot turn on WiFi Direct.

Printer is LaserJet Pro m102w.

Details that I printed are in link below.

Kindly Help ASAP.

https://drive.google.com/folderview?id=1-DNQQXnPyM3caOxv-FjUeU5Vr1NbJmJu

1 person had the same question
2 REPLIES 2

‎12-07-2019 01:47 PM

HP Recommended

@HassanRana

 

Welcome to HP Support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

You cab refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

‎12-07-2019 02:24 PM

HP Recommended

What OS of the device you are trying to connect to the printer?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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