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Every time we use duplex printing the page jams.opening the rear door there appears to be nothing to alter to fix the issue ( except removing the jammed paper)
Welcome to HP Support community.
Update the printer firmware
Here are the steps:- Click here
Try the steps mentioned in this HP document to fix the issue:- Click here
I hope that helps.
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Sandytechy20 I am an HP Employee
Already tried those.
Single side page prints. Duplex printing errors each time it pulls back paper.
This might require one on one interaction to fix the issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
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