03-20-2017 12:33 PM
I'm tyring to add my new printer to my laptop, I downloaded drivers, now it's asking for the WPS Pin and says it can be located on the printer (which it's not) or in the paper documentation that came with the printer (which it's not). Please help....
03-21-2017 11:13 AM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are unable to find the WPS PIN to connect your HP OfficeJet Pro 8720 All-in-One Printer.
Let's go through a few steps to resolve this issue.
Before you can connect your printer to a wireless network using WPS, make sure you have following:
● A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point. NOTE: The printer only supports connections using 2.4GHz.
● A computer connected to the wireless network that you intend to connect the printer to. Be sure you have installed the HP printer software on the computer.
If you have a WPS router with a WPS push button, follow the Push Button method. If you are not certain your router has a push button, follow the PIN method.
To use the Push Button Configuration (PBC) method:
1. Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.
2. Press the WPS button on your router.
NOTE: The product begins a timer for approximately two minutes while a wireless connection is established.
You may check the link for wireless setup: http://hp.care/2c15eZa
You may also check the link: Find Your Wireless WEP, WPA, WPA2 Password (Windows)
Let me know how this works.
Also, let us know how you are connecting the printer to the network.
You have a good day ahead.
I am an HP Employee
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