06-17-2019 03:01 PM
Providing Canada Post labels you can print was a real help. Where is that function on the website?
06-17-2019 03:28 PM
If you are speaking of the return labels, I believe that they have replaced the individual return labels with a box program. They send you a box that you place cartridges in and return when full. Not ideal for home users who may only change a cartridge once a year, but more eco friendly and economical to ship a group of cartridges in one box. Most office supply stores like Staples will take returns as well.
06-17-2019 04:15 PM
Thanks. I guess I expected that had happened. The return-mail service was so simple and convenient. I guess I'll explore Staples (ah, but driving to Staples isn't as eco-friendly as popping the original carton into a mailbox, is it?). Of course if there were a way to contact HP from their website customers might be an answer to this kind of query. Instead they've sub-contracted their customer support to their customers - like you! Hope they pay you for your time and consideration.