cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
71
Flag Post

What “support” can help; & warranty issue

HP Recommended
HP Envy 5000

Simply doesn’t print  I went through all the steps to fix it that show on the printer screen and the last step ultimately said “contact support .”  How? Nothing (no link) gives me an answer that helps.

Also I bough the extended warranty, but when I try to verify it, it can’t be found!  I really need help.

Tags (1)
1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
3,615 3,596 177 210
Message 2 of 2
Flag Post
HP Recommended

Hi @Lin3920

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

 Could you elaborate on the printer issue ?

Are you able to make copies on the printer?

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation