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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-25-2015 07:33 AM

HP Recommended

I HAVE PHOTOSMART C6180 I HAVE PUT AN NEW LIGHT AND REGULAR MAGENTA CARTRIDGES IN

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‎02-25-2015 08:29 PM

HP Recommended

Same issue. Brand new cartridge that isn't printing any red (alone or in color mixtures - purple). Was working before I changed out an empty cartridge to a new one. HP79DCD9 - HP Photosmart D110 series. No errors. Printed status report, quality report, and clean printhead. Still not working...

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‎02-27-2015 08:24 AM

HP Recommended

Does anyone have a remedy???

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‎02-27-2015 08:44 AM

HP Recommended

This did NOT help at all!!!!

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‎03-31-2016 03:48 PM

HP Recommended

it is printing yellow and model is 6700

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‎04-20-2016 11:05 AM

HP Recommended

My printer is printing in yellow rather than red. The "Ink Information" shows I have plenty of all four colors. Even so, I changed the magenta and the second page after that had a little red. Now it has gonew back to all yellow. This is an HP4620.

 

Second question, if it's not that the cartridge is low on ink, can I salvge the old one and keep this new one from drying out until I need it?

 

Thanks,

 

Steve

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‎10-25-2016 03:30 PM

HP Recommended

I have an Officjet 6700 and was also having the problem where red was printing as brown. I was able to fix it by going to "Maintain Your Printer", then "Clean Printheads". After it prints once and the colors are not right, you can choose to do a "second-level clean". The second cleaning fixed my problem, but you can also do a "third-level clean". Hope this helps others with this problem.

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‎12-16-2016 08:15 AM

HP Recommended

I have the same problem with magenta.  I have a Lexmark s405 and have always used HP ink replacement cartdriges.  I went through the troubleshooting guide which did not help.  The ink cartdrige is full.  What is left to try?

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