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HP Recommended
HP Color LaserJet Pro MFP M477fnw
Microsoft Windows 10 (64-bit)

I now have to reboot my computer before the printer will print what's in the print queu after the latest Windows 10 update.  Is this a Windows 10 update glitch?  Any word on when or if the drivers will be updated?

 

Jim

2 REPLIES 2
HP Recommended

If you are connecting via network make sure that you have the printer driver setup on a TCP/IP port and not a WSD port. Also make sure you turn off Windows Print management as it does a lousy job, often dropping the printer or not resuming print if you run out of paper. Easiest way to disable this feature is to manually set your printer as default. On your PC, Control Panel>devices and printers> right click the icon for your printer and select set as default. When you do this windows will warn that it will stop managing printers if you do this, click ok when it prompts you about this.

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HP Recommended

I recently upgraded to Windows 10 as well... and have had nothing but problem with my MFP M477fnw.  Printing is EXTREMELY slow... (just buffers and buffers)...  Scanner doesn't want to open and when it does... it takes forever for scanned document to appear in scan box.  I've tried connecting wirelessly... and via USB... it doesn't matter.  I've uninstalled and reinstalled.  I've had two tech people come out... one of which was free... the other I paid a service to come out.  The paid guy (after a lot of time trying to figure out the problem)... finally said "get a new printer".   He said for some reason... this printer is not compatible with Windows 10.  It will print and scan, but it will continue to take forever for the end result.  I'm heading out to buy a new printer.  Very frustrating.... since this printer is not even that old.

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