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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-09-2020 01:12 PM

HP Recommended
Product: laserjet pro 300 m351a
Operating System: Microsoft Windows 10 (64-bit)

Hi. I have a  LaserJet pro 300 m351a - it works fine with other laptops. It used to work fine with my current laptop. It no longer works - I removed the printer and re-installed. Install program asks to connect printer - printer is detected but at 99% I get the above message. No printer is installed. I have even re-installed windows but still cannot get the printer to install. Please can you help?

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