01-23-2020 03:25 PM
Pinter is intermittently printing/spraying blue ink in an area 2" to 3" from the top of page in the center.
The pattern of spray may change but not the location.
I have replaced the blue cartridge (HP brand 305a)
Out of a ten page document, it might happen on first page only, all ten pages, or zero pages.
I have switch from color to black and white mode (and back) with no effect.
Any possible solutions?
01-23-2020 10:58 PM
Can you post a sample of the print defect you are getting.
01-24-2020 08:19 PM
I have seen non-HP toner cartridges cause a spattering/spraying of toner due to bad cartridges, but rarely an HP branded cartridge, but it can happen, and usually not two cartridges in a row. Is the printer on a solid flat surface large enough to support it properly and not on a slope of any kind? Is the toner pull-out tray straight and moving freely?