can't connect my hp lasejet to print from

[pablo131]

is some one  have the same problem with lasejet m234sdwe   for some reason can be connected with computer  wirless and wire  it say can't be register and it doesen't  show on any way  i did update and nothing happens

is any one can help me?

[Hawks_Eye]

Hi @pablo131 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for your patience. Let’s walk through a complete, focused recovery for the HP LaserJet M234sdwe that won’t register or connect via wired or wireless setup. Since this is an HP+ model, registration is mandatory for full functionality, and setup must be completed through the HP App.

Step-by-Step Recovery for HP LaserJet M234sdwe Setup Failure

1. Reset the Printer to Setup Mode

This clears any previous connection attempts and prepares the printer for fresh setup.

• Turn on the printer and wait until it’s idle.
• Press and hold the Wireless button on the back of the printer for 10 seconds.
• The Attention and Wireless lights will blink together—this confirms setup mode is active.

 

2. Prepare Your Device for Setup

Whether using a phone or Windows PC:

• Ensure Bluetooth and Location Services are enabled.
• Connect your device to the Wi-Fi network you want the printer to use.
• Close any background apps that might interfere with setup.

 

3. Use the HP App to Register and Connect

HP+ printers must be registered to an HP account during setup.

• Open the HP App.
• Tap Add Printer or Set Up a New Printer.
• The app should detect the printer as HP LaserJet M234sdwe (Setup).
• Follow the prompts to:
  • Connect to Wi-Fi
  • Sign in with your HP account
  • Complete registration

If the printer doesn’t appear, move closer (within 5 feet), restart the app, and retry.

 

4. Check Wired Connection (If Using USB)

If you’re trying to connect via USB:

• Use a direct USB-A to USB-B cable (not an adapter).
• Plug into a rear USB port on your PC.
• Go to Settings > Bluetooth & devices > Printers & scanners.
• Click Add device and wait for Windows to detect the printer.

 

5. Update Firmware (If Setup Still Fails)

If the printer is detected but setup fails:

• Visit HP Software and Driver Downloads
• Enter LaserJet M234sdwe and download the latest firmware updater.
• Run the tool with the printer connected via USB.

 

6. Reference Setup Guide

You can follow HP’s official setup guide here:
HP LaserJet M234sdwe Setup Guide

Let me know how the printer responds after the reset and HP App setup. I’ll guide you further based on what happens next. You deserve a smooth, responsive setup—and I’m here to help you get there.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye