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guy36
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HP Recommended

cannot print on windows 10

HP Laserjet Pro MFP M127fn
Microsoft Windows 10 (64-bit)

Hello, i have installed windows 10 pro 64bit 1903 on my desktop. I then installed printer laserjet pro MFP M127fn on it and it shows on "Printers and scanners" but when i try to print a test page on it, it doesnt print. I then ran HP Print and scan doctor on it and was able to print an internal test page only. I then installed this printer on my other desktop pc on windows 7 ultimate 64bit and all is good and i can print a test page and any other document. I also shared this printer on the network and was able to print from windows 10 desktop which was on the network. Any idea why the printer was not able to print directly from my windows 10 desktop pc?

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